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Name of author Rick Baker, P.Eng.
Founder & CEO of Spirited Investors

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The opinions expressed herein are my own personal opinions and not those of Spirited Investors Corpoation or any other company.


10 Rules for Building a Great Organization

by Rick Baker
on Mar 30, 2010
My friend, Ben Bach, thoughtfully loaned me his copy of the book ‘Enough. True Measures of Money, Business, and Life’, written by John C. Bogle, the founder and former CEO of Vanguard Mutual Fund Group.
 
 
I recommend the book to anyone interested in understanding the current status of capitalism. Of more importance, John C. Bogle offers clear ideas on how we can help build a better future for our businesses and for our investments [and for generations to follow].
 
I will be picking up a copy of ‘Enough.’ for my library.   [some personal comments at the footnote]
 
Here is a sample of John C. Bogle’s wisdom…
 
10 Rules For Building a Great Business
 
Rule 1: Make Caring the Soul of the Organization
 
Rule 2: Forget about Employees (the word hardly suggests teamwork and cooperation at Vanguard, Bogle uses 'crew member'…see footnote for an explanation)
 
Rule 3: Set High Standards and Values - and Stick to Them
 
Rule 4: Talk the Talk, Repeat the Values Endlessly
 
Rule 5: Walk the Walk, Actions Speak Louder than Words
 
Rule 6: Don't Overmanage
 
Rule 7: Recognize Individual Achievement
 
Rule 8: A Reminder - Loyalty Is a Two-Way Street
 
Rule 9: Lead and Manage for the Long Term
 
Rule 10: Press On, Regardless
 
Footnote: John C. Bogle is an avid admirer of Lord Horatio Nelson. We have that in common. Lord Nelson is very high on my list of historic heroes. Nelson inspired a nation to heights rarely accomplished and his legacy lives on in the hearts of many. In honour of his ‘patron saint’, Admiral Nelson, Bogle decided to remove the word employee from his company’s lexicon and instead call his people crew members. [PS: Bogle also named his company Vanguard out of respect for Lord Nelson.]
 
 
More about Standards and Values [Rules 3 and 4] in future blogs…

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CEO Thinking

Some Ideas About Optimism

by Rick Baker
on Mar 25, 2010
We all know when people say “That glass is half full” they are optimists.
 
But, how else can we spot them?
 
Does a person’s communication give us clues?
 
According to Susan C. Vaughan M.D. the author of ‘Half Full Half Empty, Understanding the Psychological Roots of Optimism’, we can identify optimists through the following 2 characteristics.
 
 
Dr. Vaughan says we can identify optimists two ways:
  1. They exhibit a specific attributional style: when they experience successes they tend to take more credit than they deserve and when they experience failures they tend to blame others or unfavourable  circumstances.
  2. They make downward comparisons. For example,  they think or say things like “I am sure glad I am not so and so” [some less fortunate person]. Apparently, the Dalai Lama does this.
According to Susan Vaughan, when we see/listen to optimists we perceive them to be people who inflate their own ‘worth’, fail to give credit to others when such credit is due, and fail to accept responsibility for their failures.  And, optimists sustain their positive self-image by feeling good about being better than others.
 
Isn’t that just a bit surprising.
 
Regardless, we can use this to bolster an argument supporting realism…or at least an argument in favour of optimism tempered by realism.
 
Perhaps the above 2 ‘tests’ could be altered as follows…
 
Here are two ways to identify realistic-optimists:
  1. They enjoy and celebrate their successes but don’t reduce the role played by others or ignore the fact fortunate circumstances [or luck] also contribute to success [some of the time].
  2. They express appreciation for their good fortune…but keep their downward comparisons to themselves.
PS:  here’s a link to another thought about optimism-pessimism…from a prior blog.
 
More about P=2S+O and how to  be more optimistic in future blogs…

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Optimism & Pessimism | Attitude: Creating Positive Attitude

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